Returns Policy

If you are not completely satisfied with your purchase, you may return all unworn, undamaged items within 14 days of the order date.  

All returned items must be unworn, complete with original tags and/or packaging (if applicable). There must be no evidence of stains or orders, failure to comply will result in the goods being returned.  

If you received the order as a gift, you must provide the order details from which they were purchased. Failure to do so will result in any requests being denied and the item(s) will be returned.  

Any products purchased as part of a sale cannot be refunded or exchanged.  

NB: We do not offer free returns. In the event of received an incorrect or faulty order, please contact us at or use the chat button on our homepage for customer support.

Please note, no returns will be accepted after 14 days and all refunds will be credited to you in the same manner as your original payment within 7 working days of receiving the returned item.  

Returns should be sent to;

MsFitQueen UK
215 Lock Studios
7 Corsican Square
E3 3YD